Provide Responsible Service of Alcohol (RSA)

What will you learn?

• NSW liquor licensing laws and RSA guidelines
• Identifying and preventing intoxication
• Managing difficult customers and refusing service
• Creating a safe and enjoyable environment for patrons

By completing this course, you will be able to:

• Follow the principles of responsible service of alcohol.
• Assist customers in drinking within appropriate limits.
• Assess alcohol-affected customers and identify those to whom sale or services must be refused.
• Confidently refuse to provide alcohol.

Entry requirements:

• Understand and communicate in English (verbal and written exercises).
• Basic numeracy skills for measurements. Have a USI (Unique Student Identifier) or create one here

Study pathways

Take your study further with other courses such as:

Full Qualifications:

• Gain a broader understanding of the hospitality industry with a Certificate III in Hospitality (SIT30622)
• Further your career with a Certificate IV in Hospitality or a Diploma of Hospitality Management.

Specialised Skills:
• Develop your skills in specific areas such as bar operations, cocktail making, or customer service with relevant short courses.

Short Courses and Skill Sets:
• Gain essential workplace skills:Acquire valuable skills in first aid (HLTAID011) and workplace health and safety (TLIF0025, CPCWHS1001) enhance your employability and workplace safety awareness.

Your certificates, transcripts and other entry requirement evidence must be certified through a Justice of the Peace or other authorising officer. NTO can provide this service if required.

Fees and Payment Information

At NTO, we are committed to ensuring the financial protection and transparency of all students and corporate clients in line with Australian regulations. Below, you will find detailed information regarding course fees, payment terms, and options available to you.

• Course Fee: $175
• Deposit and Prepaid Fees: No more than $1,500 in prepaid fees prior to course commencement.
• Payment Plans: Flexible options to pay in full or on a payment plan.
• Buy Now, Pay Later (BNPL): Available for short courses.
• Invoice Payments: Available for corporate clients.

For detailed information on payment plans, BNPL, and invoicing, please reach out to our team at nto@nto.com.au

• Cooling-off Period: You are entitled to a statutory cooling-off period.
• Refunds: NTO offers refunds if the arrangement is terminated early or services are not provided as agreed.
• Refund Requests: Can be submitted in writing and will be addressed per NTO’s refund policy.

Gain the essential skills and knowledge to serve alcohol responsibly with the SITHFAB021 Provide Responsible Service of Alcohol (RSA) short course.
Fulfil your legal obligations, contribute to a safe and enjoyable environment, and enhance your career prospects in the hospitality industry.

Why Choose NTO

• Industry-Relevant Curriculum: Our programs are designed in collaboration with industry experts, ensuring you gain the practical skills and knowledge employers demand.
• Experienced Mentors: Learn from seasoned professionals who will guide you on your journey, providing valuable insights and support.
• Supportive Learning Environment: Our small class sizes and dedicated staff foster a sense of community and personalised attention, empowering you to reach your full potential.
• Nationally Recognised Qualifications: Graduate with qualifications that open doors to opportunities worldwide, allowing you to shape your future wherever your path may lead.

For more information about our courses call 1300132213