NTO | Partnering with Agencies and Support Services for Community Impact

Why Partner with NTO?

Collaborating to Empower Communities

At NTO, we recognise the vital role that agencies, government bodies, and community organisations play in supporting individuals and communities. By collaborating with us, you can provide targeted education and training solutions to those in need, improving outcomes for individuals who require additional support, including those receiving government assistance.

1. Empower Vulnerable Communities

NTO works with agencies and community services to provide training pathways that address barriers to education, employment, and social inclusion. Our partnerships are designed to ensure individuals from diverse backgrounds and circumstances have the opportunity to unlock their potential.

2. Access to Tailored Support Programs

We offer bespoke training options that align with the specific needs of your target groups—whether they are job seekers, people with disabilities, youth at risk, or individuals from Indigenous communities. Our flexible programs ensure that each participant receives the right training for their circumstances.

3. Collaboration with Registered Service Providers

NTO is committed to working with all Australian registered service providers to support the delivery of quality training and assessment services. We ensure that all third-party arrangements comply with the Standards for Registered Training Organisations 2015, guaranteeing a high standard of service delivery and continuous improvements in student outcomes.

4. Maximising Government Incentives

Our partnership model helps you tap into various government incentives, funding, and support programs, ensuring that training solutions are accessible and affordable for those who need them most.

5. Proven Outcomes and Success

NTO has a strong track record of helping individuals from disadvantaged backgrounds access meaningful employment through skill-building programs. We focus on outcomes, ensuring that every participant has the tools they need to succeed long-term.


Tailored Training for Different Community Segments

1. Job Seekers and Unemployed Individuals

Our programs are specifically designed to upskill and reskill individuals who have been out of the workforce, giving them the confidence and qualifications to succeed in high-demand industries.

2. People with Disabilities

We are committed to providing accessible training for individuals with disabilities, ensuring that each person receives the support needed to achieve their career goals. Our approach is inclusive, catering to diverse learning needs.

3. Youth at Risk

With a focus on developing the practical skills and confidence of young people at risk, our programs provide pathways for them to enter stable, meaningful employment.

4. Indigenous Communities

Through culturally safe training programs, we support Aboriginal and Torres Strait Islander peoples, helping them gain the skills and confidence needed to thrive in the workforce.

5. Long-Term Unemployed

For individuals who have been long-term unemployed, NTO offers comprehensive support to re-skill, up-skill, and prepare for the modern job market.


NTO’s Comprehensive Support Services

1. Career Counselling and Guidance

We offer personalised career advice to help individuals explore suitable career options and align them with available training programs that best suit their needs.

2. Job Placement Assistance

Through our network of employers and industry contacts, we provide job placement services, ensuring that trained individuals have access to employment opportunities.

3. Mentoring and Coaching

Our mentoring services are designed to guide students through their training journey, providing personal support from experienced professionals.

4. Flexible Learning Options

We recognise that each student has unique circumstances, so we provide flexible learning formats, including online, in-person, and blended learning options, allowing participants to learn at their own pace.


Collaborative Opportunities with NTO

1. Customised Training Programs

We can work together to develop customised training programs that meet the needs of your community or organisation’s participants. This includes developing unique learning pathways for specific demographic groups.

2. Joint Community Initiatives

Partner with NTO on community initiatives that promote education and employment, contributing to social impact and community empowerment.

3. Research and Development Projects

We collaborate on research to develop new training models and strategies that address emerging issues faced by disadvantaged groups.

4. Policy Advocacy and Development

Together, we can advocate for policy changes that improve access to education and training for vulnerable populations, creating positive long-term social change.


Success Stories: Making a Difference in Australian Communities

Discover how NTO’s partnerships have positively impacted communities across Australia. Read Our Success Stories.


FAQs for Agencies and Support Services

Q.What are NTO's policies on third-party arrangements?

A.NTO has clear policies and procedures in place to ensure that all third-party arrangements comply with the Standards for Registered Training Organisations 2015. This includes having a written agreement with all third parties and conducting regular audits to ensure the quality of services provided.


Q. How does NTO manage transitions from superseded training products?

A.NTO manages the transition from superseded training packages within 12 months of their publication on Training.gov.au. Only currently endorsed training packages will be delivered to students, and new enrolments will not be allowed into superseded qualifications after the 12-month transition period, as per the state/territory registering body.


Q.What are the fees for NTO courses?

A.Course fees vary depending on the specific course and the individual circumstances of the student. Detailed information about fees can be found in the course brochures or on the NTO website.


Q. What additional fees might I need to pay?

A.In addition to course and enrolment fees, there may be additional charges for reissuing lost certificates, replacing learning resources, reassessment of tasks, and processing refunds.


Q.What is NTO's policy on refunds and cancellations?

A.NTO’s Refunds and Cancellation Policy outlines the conditions under which students can receive a refund or cancel their enrolment. More details are available in the NTO Student Handbook or on the NTO website.


Q.How are student pre-paid fees protected?

A.NTO ensures the protection of prepaid fees by maintaining financial viability and holding funds in excess of the threshold required for prepaid fees.


Q.How does NTO protect my privacy?

A.NTO complies with the Privacy Act 1988 and Australian Privacy Principles, ensuring the privacy and confidentiality of student information. Details can be found in the NTO Student Handbook and privacy policy.


Q.What support does NTO provide during the enrolment process?

A.NTO provides comprehensive support during the enrolment process, including pre-enrolment information, language, literacy, and numeracy (LLN) assessments, and reasonable adjustments for students with special needs.


Q. What if I need additional support during my studies?

A.NTO offers a range of support services, including access to a Student Support Officer, LLN programs, study skills programs, and referrals for mediation and counselling services.


Q.How can I access NTO's educational and support services?

A.You can contact the Student Support Officer or visit the NTO website for information on how to access educational and support services.


Partner with NTO – Transform Lives Together

Ready to make a difference? Join us in providing quality education and training to those who need it most. Together, we can create a brighter future for individuals and communities across Australia. Contact Us to discuss collaboration opportunities or call us directly at 02 9680 0788 or 1300 13 22 13.