Knowledge Base

Frequently Asked Questions

  • Q: What are the career prospects after completing this course?

    A: This qualification can lead to job roles like general clerk, receptionist, data entry operator, or office assistant in various industries.

  • Q: Is this course offered online or face-to-face?

    A: This course is offered both online and face-to-face at our Rydalmere campus.

  • Q: How long does it take to complete the Certificate III in Business?

    A: The course duration can vary depending on your study mode. Full-time students typically complete it within 1-2 years, while part-time study may take longer.

  • Q: What are the entry requirements for this course?

    A: There are no formal entry requirements. However, basic computer skills and a good command of English are recommended.

  • Q: What is the total cost of the course, and are there any government subsidies available?

    A: The course fee is $6,140. Eligible students may be able to access government subsidies, such as Smart and Skilled in NSW.

  • Q: What are the career pathways after completing this course?

    A: This qualification can open doors to roles like executive assistant, office manager, or project coordinator.

  • Q: How is this course delivered?

    A: We offer flexible delivery options, including online, face-to-face, and blended learning to suit your needs.

  • Q: What kind of assessments can I expect?

    A: Assessments may include written assignments, projects, presentations, and practical demonstrations. 

  • Q: How much does the course cost?

    A: The course fee is $6,410. Government funding options may be available to eligible students.

  • Q: What skills will I gain in this leadership program?

    A: You will develop skills in communication, teamwork, problem-solving, decision-making, and mentoring.

  • Q: Is this course suitable for me if I have no prior management experience?

    A: Yes, this course is designed for both emerging and experienced leaders looking to enhance their skills.

  • Q: What are the study options available?

    A: You can choose to study online, face-to-face, or through a combination of both.

  • Q: What is the duration of the course, and how is it structured?

    A: The course duration can vary depending on your study load. It typically takes between 6 months to 2 years.

  • Q: What skills are essential for a successful career in retail?

    A: This course will equip you with skills in customer service, sales, visual merchandising, and stock management.

  • Q: Does this course include any work placement?

    A: We can help arrange work placements with retail businesses to provide you with hands-on experience.

  • Q: What are the different types of retail environments I can work in?

    A: You can explore opportunities in various retail settings, including department stores, supermarkets, specialty shops, and online retail.

  • Q: What career opportunities are available after completing this course?

    A: This qualification can lead to roles such as food processing worker, production line worker, or quality assurance officer in various food manufacturing industries.

  • Q: Is this course offered online or face-to-face?

    A: This course is offered in both online and face-to-face formats at our Rydalmere campus.

  • Q: What is the duration of the Certificate III in Food Processing?

    A: The course duration varies depending on the mode of study. Full-time students typically complete it within 1-2 years, while part-time study may take longer.

  • Q: What are the entry requirements for this course?

    A: There are no formal entry requirements. However, basic literacy and numeracy skills are recommended to ensure successful completion of the course.

  • Q: What is the total cost of the course, and are there any government subsidies available?

    A: The course fee is $5,950. Eligible students may be able to access government subsidies, such as Skills First in Victoria or Smart and Skilled in NSW.

  • Q: Are there any practical components in the Certificate III in Food Processing?

    A: Yes, the course includes practical components that may require on-site training or work placements to gain hands-on experience in food processing techniques.

  • Q: What kind of support is available for students during the course?

    A: Students have access to academic support, counselling services, and industry-experienced trainers who provide guidance throughout the course.

  • Q: Can this qualification be used for further study?

    A: Yes, upon completion, students may choose to pursue further studies such as the Certificate IV in Food Science and Technology or other related qualifications.

  • Q: How does this course align with industry standards?

    A: The Certificate III in Food Processing is designed to meet the current industry standards and is regularly updated in accordance with ASQA and Skills First Australia guidelines.

  • Q: What are the key skills and knowledge areas covered in this course?

    A: The course covers a range of skills and knowledge areas including food safety, quality assurance, production processes, and workplace health and safety.

  • Q: Are there any specific assessment methods used in this course?

    A: Assessments include a combination of written assignments, practical demonstrations, and workplace-based projects to evaluate competency in various aspects of food processing.

  • Q: Is recognition of prior learning (RPL) available for this course?

    A: Yes, RPL is available for students who have prior experience or qualifications in food processing, allowing them to receive credit for their existing skills and knowledge.

  • Q: What career opportunities are available after completing this course?

    A: This qualification can lead to roles such as food processing worker, production line worker, or quality assurance officer in various food manufacturing industries.

  • Q: Is this course offered online or face-to-face?

    A: This course is offered in both online and face-to-face formats at our Rydalmere campus.

  • Q: What is the duration of the Certificate III in Food Processing?

    A: The course duration varies depending on the mode of study. Full-time students typically complete it within 1-2 years, while part-time study may take longer.

  • Q: What are the entry requirements for this course?

    A: There are no formal entry requirements. However, basic literacy and numeracy skills are recommended to ensure successful completion of the course.

  • Q: What is the total cost of the course, and are there any government subsidies available?

    A: The course fee is $5,950. Eligible students may be able to access government subsidies, such as Skills First in Victoria or Smart and Skilled in NSW.

  • Q: Are there any practical components in the Certificate III in Food Processing?

    A: Yes, the course includes practical components that may require on-site training or work placements to gain hands-on experience in food processing techniques.

  • Q: What kind of support is available for students during the course?

    A: Students have access to academic support, counselling services, and industry-experienced trainers who provide guidance throughout the course.

  • Q: Can this qualification be used for further study?

    A: Yes, upon completion, students may choose to pursue further studies such as the Certificate IV in Food Science and Technology or other related qualifications.

  • Q: How does this course align with industry standards?

    A: The Certificate III in Food Processing is designed to meet the current industry standards and is regularly updated in accordance with ASQA and Skills First Australia guidelines.

  • Q: What are the key skills and knowledge areas covered in this course?

    A: The course covers a range of skills and knowledge areas including food safety, quality assurance, production processes, and workplace health and safety.

  • Q: Are there any specific assessment methods used in this course?

    A: Assessments include a combination of written assignments, practical demonstrations, and workplace-based projects to evaluate competency in various aspects of food processing.

  • Q: Is recognition of prior learning (RPL) available for this course?

    A: Yes, RPL is available for students who have prior experience or qualifications in food processing, allowing them to receive credit for their existing skills and knowledge.

  • Q: What are the key areas covered in this course?

    A: The course covers waste management practices, environmental regulations, safety procedures, and waste treatment technologies.

  • Q: What are the career opportunities in waste management?

    A: You can explore roles like waste management officer, recycling coordinator, or landfill operator.

  • Q: Are there any licensing requirements for working in this field?

    A: Depending on your specific job role and location, you may need to obtain additional licenses or certifications.

  • Q: What job roles can I pursue after completing this course?

    A: This qualification can lead to employment as a commercial cleaner, housekeeper, or specialized cleaner in various settings.

  • Q: Does this course involve any practical training?

    A: Yes, the course includes practical components to develop your cleaning skills in a simulated work environment.

  • Q: What are the pathways for further education?

    A: You can consider further studies in areas like facilities management or environmental services.

  • Q: What does a career in supply chain management involve?

    A: This qualification will prepare you for roles in warehousing, logistics, inventory control, and transportation.

  • Q: What are the key skills I will develop in this course?

    A: You will learn about supply chain processes, inventory management, warehousing operations, and transportation logistics.

  • Q: What are the job opportunities in this field?

    A: You can explore roles like warehouse supervisor, logistics coordinator, or supply chain analyst.

  • Q: What are the licensing requirements for becoming a truck driver?

    A: You will need to obtain a heavy vehicle driver's license and any necessary endorsements based on the type of vehicle you intend to drive.

  • Q: Does this course cover defensive driving techniques?

    A: Yes, the course includes training on defensive driving strategies, hazard perception, and safe work practices.

  • Q: What are the different types of driving roles available?

    A: You can explore opportunities in long-haul trucking, local delivery driving, or specialized vehicle operations.

  • Q: Who should take this RCG course?

    A: This course is for staff involved in gaming activities in venues like hotels and clubs.

  • Q: What are the key learning outcomes?

    A: You will learn about responsible gambling practices, identifying problem gambling, and assisting customers with gambling-related issues.

  • Q: Is this course mandatory in NSW?

    A: Yes, it is a legal requirement for staff working in gaming venues in NSW.

  • Q: What does this course involve?

    A: You will learn how to perform manicures and pedicures, including nail shaping, cuticle care, massage techniques, and nail polish application.

  • Q: Does the course cover nail art and acrylic nails?

    A: This particular course focuses on basic manicure and pedicure services. We offer separate courses for nail art and acrylic applications.

  • Q: What are the hygiene requirements for providing nail services?

    A: The course emphasizes hygiene practices to prevent infections and maintain a safe environment for clients.

  • Q: What are the key techniques covered in this course?

    A: You will learn how to apply individual eyelash extensions safely and effectively, including classic and volume lash techniques.

  • Q: Are there any specific health and safety considerations?

    A: Yes, the course covers hygiene practices, client consultation, and potential contraindications for eyelash extensions.

  • Q: What are the career opportunities in this field?

    A: You can work as an eyelash technician in beauty salons, spas, or as a freelance make-up artist.

  • Q: What will I learn in this make-up course?

    A: You will learn various make-up techniques, including day makeup, evening makeup, bridal makeup, and special effects.

  • Q: Does the course cover skin care and product knowledge?

    A: Yes, you will learn about skin types, product selection, and hygiene practices for make-up application.

  • Q: What are the assessment methods?

    A: Assessment may involve practical demonstrations of your make-up skills, written assignments, and portfolio development.

  • Q: What will I learn in this first aid course?

    A: You will gain the skills and knowledge to provide basic first aid response in various situations, including CPR.

  • Q: How long is the First Aid certificate valid for?

    A: The certificate is typically valid for three years, and then you will need to complete a refresher course.

  • Q: Is this course nationally accredited?

    A: Yes, this is a nationally recognized first aid qualification.

  • Q: Who issues the BlueCard?

    A: TEACHO issues the BlueCard after NTO confirms your competency in TLIF0025.

  • Q: Is NTO a Registered Training Organisation?

    A: Yes, NTO is an ASQA-accredited RTO (Provider No. 90772).

  • Q: How do I renew my BlueCard?

    A: Retake TLIF0025 with NTO before the 5-year expiry and reapply to TEACHO.

  • Q: Who is this food handling course for?

    A: It's suitable for anyone working in the retail food industry, including supermarkets, delis, and convenience stores.

  • Q: What topics are covered?

    A: The course covers food safety hazards, temperature control, hygiene practices, and preventing cross-contamination.

  • Q: How will I be assessed?

    A: Assessment may include a written test and practical observation of your food handling skills. 

  • Q: Who needs a White Card?

    A: Anyone who wants to work on a construction site in Australia is legally required to have a White Card.

  • Q: What does the course involve?

    A: The course covers WHS awareness specific to the construction industry, including hazards, risk management, and safety procedures.

  • Q: How long does the White Card last?

    A: The White Card is valid for life, unless specifically revoked by a WHS regulator.

  • Q: What is an elevating work platform (EWP)?

    A: It's a mechanical device used to provide access to work at heights, such as cherry pickers and scissor lifts.

  • Q: Who should take this EWP course?

    A: Anyone who needs to operate an EWP for work is required to have this qualification.

  • Q: What does the training involve?

    A: The training covers EWP types, safety procedures, pre-operational checks, operation techniques, and emergency procedures.

  • Q: What are the career prospects after completing this excavator training?

    A: You can pursue roles in civil construction, earthmoving, and infrastructure projects.

  • Q: What experience do I need to have before taking this course?

    A: Some prior experience with machinery operation may be beneficial but is not always required.

  • Q: What does the course cover?

    A: The course covers excavator types, safety procedures, operation techniques, earthmoving principles, and trenching operations.

  • Q: Who is this fatigue management course for?

    A: It's designed for drivers, operators, and anyone working in roles where fatigue can be a safety risk.

  • Q: What will I learn?

    A: You will learn about the causes and effects of fatigue, how to recognize fatigue symptoms, and strategies for managing fatigue.

  • Q: Why is fatigue management important?

    A: Fatigue can significantly impair your judgment and reaction time, increasing the risk of accidents.

  • Q: What is 'Chain of Responsibility' in transport?

    A: It means that everyone in the supply chain has a shared responsibility for ensuring the safety of transport activities.

  • Q: Who does this apply to?

    A: It applies to everyone involved in the transport process, from drivers and operators to managers and logistics companies.

  • Q: What are the key obligations?

    A: The course covers obligations related to vehicle maintenance, load securing, fatigue management, and compliance with regulations.

  • Q: Who is this leadership program designed for?

    A: It's suitable for team leaders, supervisors, and managers who want to improve their leadership skills.

  • Q: What are the key learning outcomes?

    A: You will develop skills in communication, teamwork, conflict resolution, emotional intelligence, and building positive workplace relationships.

  • Q: How is this program delivered?

    A: We offer flexible delivery options, including online modules, face-to-face workshops, and workplace coaching.

  • Q: What software applications will I learn to use?

    A: This course covers Microsoft Office applications, including Word, Excel, and PowerPoint.

  • Q: What skills will I gain?

    A: You will develop skills in creating professional business documents, spreadsheets, presentations, and managing electronic information.

  • Q: Is this course suitable for beginners?

    A: Yes, the course caters to different skill levels, from beginners to those wanting to enhance their existing digital literacy.

  • Q: What are NTO's policies on third-party arrangements?

    A: NTO has clear policies and procedures in place to ensure that all third-party arrangements comply with the Standards for Registered Training Organisations 2015. This includes having a written agreement with all third parties and conducting regular audits to ensure the quality of services provided.

  • Q: How does NTO manage transitions from superseded training products?

    A: NTO manages the transition from superseded training packages within 12 months of their publication on Training.gov.au. Only currently endorsed training packages will be delivered to students, and new enrolments will not be allowed into superseded qualifications after the 12-month transition period, as per the state/territory registering body.

  • Q: What are the fees for NTO courses?

    A: Course fees vary depending on the specific course and the individual circumstances of the student. Detailed information about fees can be found in the course brochures or on the NTO website.

  • Q: What additional fees might I need to pay?

    A: In addition to course and enrolment fees, there may be additional charges for reissuing lost certificates, replacing learning resources, reassessment of tasks, and processing refunds.

  • Q: What is NTO's policy on refunds and cancellations?

    A: NTO’s Refunds and Cancellation Policy outlines the conditions under which students can receive a refund or cancel their enrolment. More details are available in the NTO Student Handbook or on the NTO website.

  • Q: How are student pre-paid fees protected?

    A: NTO ensures the protection of prepaid fees by maintaining financial viability and holding funds in excess of the threshold required for prepaid fees.

  • Q: How does NTO protect my privacy?

    A: NTO complies with the Privacy Act 1988 and Australian Privacy Principles, ensuring the privacy and confidentiality of student information. Details can be found in the NTO Student Handbook and privacy policy.

  • Q: What support does NTO provide during the enrolment process?

    A: NTO provides comprehensive support during the enrolment process, including pre-enrolment information, language, literacy, and numeracy (LLN) assessments, and reasonable adjustments for students with special needs.

  • Q: What if I need additional support during my studies?

    A: NTO offers a range of support services, including access to a Student Support Officer, LLN programs, study skills programs, and referrals for mediation and counselling services.

  • Q: How can I access NTO's educational and support services?

    A: You can contact the Student Support Officer or visit the NTO website for information on how to access educational and support services.

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