Fees and Payment Information

At NTO, we are committed to ensuring the financial protection and transparency of all students and corporate clients in line with Australian regulations. Below, you will find detailed information regarding course fees, payment terms, and options available to you.

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Fee Information:

Course Fee
  • The total fee for our courses vary
  • Payment terms: You may choose to pay upfront or according to a payment plan.
Deposit and Prepaid Fees
  • In accordance with our policy, NTO will not accept more than $1,500 in prepaid fees prior to course commencement. If the total course fee exceeds $1,500, you will be required to pay a deposit of no more than $1,500 before the course begins, with the remaining balance payable as per your agreed payment plan.
Payment Plans
  • For your convenience, we offer flexible payment options:
  • Pay in full at the time of enrolment.
  • Payment plan: After paying the initial deposit, the remaining fees can be paid in instalments before the course is completed. You can discuss and arrange your payment plan with our administration team.
Buy Now, Pay Later (BNPL)
  • We also offer Buy Now, Pay Later (BNPL) options for short courses at checkout. If you prefer this payment method for your course, please ensure that you contact our administration team to arrange a payment plan.
  • Invoice Payments
  • For corporate clients or students who prefer to pay via invoice, NTO will issue an invoice for the course fee. Payments are due as per the terms outlined on the invoice, and a payment plan can be discussed with our administration team if needed.
  • Learner Rights and Refunds

    • Cooling-off Period: You have the right to a statutory cooling-off period if one applies to your enrolment. NTO will provide you with information about your rights as a consumer prior to enrolment, including your right to a full refund for services not provided under the terms of your agreement.
    • Refunds: If the arrangement is terminated early or NTO fails to provide the agreed services, you are entitled to a refund for any fees paid for services not rendered. This includes any un-utilised portion of course fees.
    • Refund Conditions: Refund requests can be made in writing, and NTO will respond to requests promptly and in accordance with our refund policy.

    NTO | We're Here to Help

      

    Contact Us

    Our team is available to answer your questions Monday to Friday, 10am – 4pm (AEST).

    Phone:
    Call us on 02 9680 0788
    1300 13 22 13
    Email:

    Send us your query via email at
    nto@nto.com.au

    Enquiry Form:

    Complete the enquiry form here
    and we’ll get back to you promptly.