Why Should I Do This Course?
Nationally Recognised Qualification
Achieve a Certificate III in Cleaning Operations, a nationally recognised credential
that opens doors to diverse career opportunities in the growing cleaning sector.
Develop Practical Skills
Master a range of cleaning techniques, including the safe and effective use of
cleaning agents, equipment, and machinery.
Gain Industry-Specific Knowledge
Understand cleaning standards, safety procedures, and infection control protocols
across various settings, including commercial, residential, and specialised
environments.
Enhance Your Employability
Become a qualified cleaning professional with the skills and knowledge to work in
hospitals, aged care facilities, offices, hotels, and more.
What Will I Get?
Upon successful completion of this course, you will be able to:
- Apply safe work practices and follow cleaning protocols in various
environments.
-
Select and use appropriate cleaning agents and equipment for different
surfaces and tasks.
- Clean and maintain floors, walls, furniture, and fixtures to a high standard.
- Operate cleaning machinery safely and effectively.
- Manage waste and recycling responsibly.
- Provide excellent customer service and communicate professionally with
clients.
- Apply infection control procedures to maintain hygiene and prevent the spread
of disease.
Course specification
What core units and elective units can you pick from:
Total number of units = 14
5 core units plus
9 elective units, of which:
9 elective units must be from the electives listed below.
Up to 2 of the 9 elective units may be selected from any current Training Package
qualification or accredited course, provided:
- they contribute to a valid, industry-supported vocational outcome
- maintain the integrity of the Australian Qualifications Framework (AQ
alignment
- do not duplicate the outcome of another unit chosen to achieve the
qualification.
Elective units must be relevant to the work environment and the qualification,
maintain the integrity of the AQF alignment, and contribute to a valid, industry-
supported vocational outcome.
Core units
| Core Units | Compulsory |
| BSBOPS201 | Work effectively in business environments |
| BSBOPS304 | Deliver and monitor a service to customers |
| BSBWHS211 | Contribute to the health and safety of self and others |
| BSBWHS332X | Apply infection prevention and control procedures to own work
activities |
| CPPCLO3100 | Maintain cleaning storage areas |
Elective units
| Group A | Interior And Exterior Cleaning |
| CPPCLO3101 | Clean carpeted floors |
| CPPCLO3102 | Clean hard floors |
| CPPCLO3103 | Clean and maintain amenities |
| CPPCLO3104 | Clean high touch surfaces |
| CPPCLO3105 | Clean glass surfaces |
| CPPCLO3106 | Pressure wash and clean surfaces |
| CPPCLO3107 | Clean external surfaces |
| CPPCLO3108 | Clean window coverings |
| CPPCLO3109 | Clean fabric upholstery |
| CPPCLO3110 | Treat carpet stains |
| CPPCLO4104 | Restore water damaged structures and contents |
| CPPCLO4110 | Perform restorative carpet cleaning |
| CPPCLO4111 | Strip and seal hard floors |
| Group B | Residential And Accommodation Services |
| CPPCLO3111 | Clean rooms, furniture and fittings |
| CPPCLO3112 | Clean walls, ceilings and fittings |
| SITHACS011 | Prepare rooms for guests |
| Group C | Manufacturing And Food Processing Services |
| CPPCLO3113 | Clean food handling areas and equipment |
| CPPCLO3114 | Clean specialised clean-room environments |
| CPPCLO3115 | Clean industrial machinery |
| SITHKOP009 | Clean kitchen premises and equipment |
| Group D | Work Organisation, Health and Safety |
| BSBESB405 | Manage compliance for small business |
| BSBWHS308 | Participate in WHS hazard identification, risk assessment and risk
control processes |
| BSBWHS331 | Participate in identifying and controlling hazardous chemicals |
| BSBXTW301 | Work in a team |
| CHCDIV001 | Work with diverse people |
| CPCCCM2012** | Work safely at heights |
| CPCCWHS2001 | Apply WHS requirements, policies and procedures in the construction industry |
| HLTAID011 | Provide first aid |
| HLTINFCOV001 | Comply with infection prevention and control policies and procedures |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SITXFSA005 | Use hygienic practices for food safety |
| **Prerequisite unit CPCCWHS2001 Apply WHS requirements,
policies and procedures in the construction industry
*Prerequisite unit SITXFS001 Use hygienic practices for food
safety. |
Is this course right for you?
Entry Requirements:
This course is suitable for individuals seeking a career in the supply chain industry
or those currently working in warehousing, logistics, or distribution roles who wish
to gain a formal qualification.
If you do not hold a Year 10 Certificate or equivalent, you will be required to
undertake an LLN assessment before commencing the course. This assessment
helps us ensure you have the necessary skills to succeed in your studies.
[Start Your Assessment]
Technical Requirements:
Ensure you have access to:
- A computer with basic software (Word, Excel, etc.)
- A camera, microphone, and headset (for online classes)
Support and Advice
We are committed to supporting you throughout your learning journey. Whether you’re a student or an employer, we are here to assist with any questions you have about the course, entry requirements, or group enrolments.
Contact Us for More Information
.
Further Study Pathways
For Students:
Advance your skills with a Certificate IV in Cleaning Management or explore qualifications in related fields
such as hospitality, aged care, or health services.
Specialised Skills:
Gain expertise in specific cleaning areas with short courses in infection control, carpet cleaning, or window cleaning.
For Employers:
Help your workforce develop further with specialised skill sets and certifications in
areas relevant to your industry, such as infection control or facility management.
Fees and Payment Information
At NTO, we are committed to ensuring the financial protection and transparency of
all students and corporate clients in line with Australian regulations. Below, you
will find detailed information regarding course fees, payment terms, and options
available to you.
- Course Fee: $6,410
- Deposit and Prepaid Fees: No more than $1,500 in prepaid fees prior to
course commencement.
- Payment Plans: Flexible options to pay in full or on a payment plan.
- Buy Now, Pay Later (BNPL): Available for short courses.
- Invoice Payments: Available for corporate clients.
For detailed information on payment plans, BNPL, and invoicing, please reach out
to our team.
[Explore Further Courses]
Learner Rights and Refunds:
- Cooling-off Period: You have the right to a statutory cooling-off period if one applies to your enrolment. NTO will provide you with information about your rights as a consumer prior to enrolment, including your right to a full refund for services not provided under the terms of your agreement.
- Refunds: If the arrangement is terminated early or NTO fails to provide the agreed services, you are entitled to a refund for any fees paid for services not rendered. This includes any unutilised portion of course fees.
- Refund Conditions: Refund requests can be made in writing, and NTO will respond to requests promptly and in accordance with our refund policy.
Credit Transfer and Recognition of Prior Learning (RPL)
NTO recognises skills from other sources besides formal training. If you have prior experience or qualifications, you may be eligible for RPL or Credit Transfer. This process reduces the need for repetition of learning.
RPL Process:
- Request RPL for partial or full qualification.
- Complete the RPL Assessment Kit.
- Trainer interview to assess your experience.
- If required, complete practical assessments.
- Gap training costs will be provided if necessary.
For more information about fees, payment plans, or to discuss RPL, please contact our administration team.
Student
To get started, you'll need to meet the following requirements:
- Completion of a Year 10 School Certificate (or equivalent).
-
A valid USI (Unique Student Identifier). If you don't have one, you can easily create it here:
www.usi.gov.au
- Access to a personal computer and internet for online learning.
Employer
If you're looking to upskill your workforce with tailored training, we offer customised courses designed to meet your specific business needs.
Book a Call
You can start the registration process online through our eSkilled platform, or, if you prefer, book a call with one of our Student Advisors to discuss the course in more detail. For employers, we offer the option to either book a call to customise a course that meets your organisation's specific needs or explore our tailored corporate training solutions through our eSkilled platform.