BSBLDR412 BSBLDR413 BSBLDR414 Leadership and Influence

What will you learn?

Leading Teams:

• Setting clear goals and expectations
• Motivating and inspiring team members
• Delegating effectively
• Facilitating teamwork and collaboration
• Managing conflict and resolving issues

Building Relationships:

• Communicating effectively with colleagues and stakeholders
• Building trust and rapport
• Providing constructive feedback
• Mentoring and supporting team members

Communicating as a Leader:

• Delivering clear and concise messages
• Active listening and providing feedback
• Using persuasive communication techniques
• Adapting communication style to different audiences

By completing this course, you will be able to:

• Lead and motivate high-performing teams.
• Build strong and effective workplace relationships.
• Communicate confidently and influentially as a leader.

Entry requirements:

• Ability to understand and communicate in English (both written and verbal).
• Have a USI (Unique Student Identifier) or create one here

Study pathways

Take your study further with other courses offered at NTO:

Full Qualifications:

• Enhance your leadership and management expertise with a BSB40520 Certificate IV in Leadership and Management.
• Broaden your business knowledge with a BSB40120 Certificate IV in Business

Specialised Skills:
• Develop your skills in specific areas such as communication, emotional intelligence, or conflict resolution with relevant short courses.



Duration and Training Plan:

Students may have up to six (6) months to complete the course. However, if you are utilising NSW Government funding, these dates may vary. Students will need to follow the training plan provided to them at the commencement of training to ensure they complete the course in the required timeframe. Approximately fifteen (15) hours of study should be allocated for each unit.

Note:

Your certificates, transcripts and other entry requirement evidence must be certified through a Justice of the Peace or other authorising officer. NTO can provide this service if required.

Fees and Payment Information

At NTO, we are committed to ensuring the financial protection and transparency of all students and corporate clients in line with Australian regulations. Below, you will find detailed information regarding course fees, payment terms, and options available to you.

• Course Fee: $550
• Deposit and Prepaid Fees: No more than $1,500 in prepaid fees prior to course commencement.
• Payment Plans: Flexible options to pay in full or on a payment plan.
• Buy Now, Pay Later (BNPL): Available for short courses.
• Invoice Payments: Available for corporate clients.

For detailed information on payment plans, BNPL, and invoicing, please reach out to our team at nto@nto.com.au

• Cooling-off Period: You are entitled to a statutory cooling-off period.
• Refunds: NTO offers refunds if the arrangement is terminated early or services are not provided as agreed.
• Refund Requests: Can be submitted in writing and will be addressed per NTO’s refund policy.

Gain the essential skills and knowledge to handle food safely with the SITXFSA006 Participate in Safe Food Handling Practices short course.
Fulfil your legal obligations, contribute to a safe and hygienic environment, and enhance your career prospects in the food service industry.

Credit Transfer and Recognition of Prior Learning (RPL)

NTO recognises skills from other sources besides formal training. If you have prior experience or qualifications, you may be eligible for RPL or Credit Transfer. This process reduces the need for repetition of learning.

RPL Process:

• Request RPL for partial or full qualification.
• Complete the RPL Assessment Kit.
• Trainer interview to assess your experience.
• If required, complete practical assessments.
• Gap training costs will be provided if necessary.

For more information about fees, payment plans, or to discuss RPL, please contact our administration team.