SIT30616 - Certificate III in Hospitality  

Course Description   

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

Job roles   

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.       

Possible job titles include:

  • espresso coffee machine operator
  • food and beverage attendant
  • front desk receptionist
  • front office assistant
  • function attendant
  • function host
  • gaming attendant
  • guest service agent
  • housekeeper
  • restaurant host
  • senior bar attendant
  • waiter.

Course requirements

15 units of competency must be completed comprising of 7 core units and 8 elective units.   

Entry Requirements

There are no entry requirements for this qualification.

Qualification

On successfully completion of this course you will receive a Nationally Recognised Qualification in SIT30616 Certificate III in Hospitality.


SIT40416 - Certificate IV in Hospitality        

Course Description

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

Job roles 

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Possible job titles include:

  • bar supervisor or team leader
  • concierge
  • duty manager
  • food and beverage supervisor or team leader
  • front office supervisor or team leader
  • housekeeping supervisor or team leader
  • gaming supervisor or team leader
  • shift manager.

Course requirements

21 units of competency must be completed comprising of 9 core units and 12 elective units.   

Entry Requirements

There are no entry requirements for this qualification.

Qualification

On successfully completion of this course you will receive a Nationally Recognised Qualification in SIT40416 Certificate IV in Hospitality.